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 Advancing Client Interactions
Boost your ability to interact effectively "in the moment"
The Advantage WaySM System
Link your training investment directly to business results
Aligning Value™
Communicate the value of products and services
to the executive buyer
Applause
Create ongoing appraisals
Apples & Oranges
Understand business finance
Audition
Select the best candidate
Best Match
Make the best sales candidate match possible
Building Business Partnerships
Use partnering strategies to enhance business relationships
Building Value
Deliver value to the executive level
Business Acumen Series (Board Simulation)
Gain a deeper understanding of your business,
your impact, and your role in improving business results
C-Level Selling (Decision Base™)
Develop lucrative selling relationships with C-Level Executives
The HR Chally Group
Success CAN be predicted
Coaching for Sales Effectiveness™
Coach to develop and reinforce strong selling skills
Communicating Value
Master powerful, interactive, high-level communication skills
Conductor
Build a world-class coaching culture
The Consultative Approach
Increase your value to clients by acting consultatively
Consultative Selling for Consultants
Maximize business opportunities with current clients
Creating CEOs
Create service providers who “own” the customer experience
Creating CEOs for Call Centers
Create skilled phone and email “Customer Experience Owners”
Custom Strategic Simulations (Computer Simulation)
Experience the strategic issues you currently face
by making decisions in a simulated leadership environment
Customer Mindsets
Master your understanding of how customers think
about their business and make decisions
Customer Understanding Series (Board Simulation)
"Walk a mile in your customer's shoes" to gain insights
about your customer's business and how to increase
the value of your offerings
Decision Base™
Develop a broader perspective of your enterprise
Decision Base™: C-Level Selling
Develop lucrative selling relationships with C-Level Executives
Delighting Customers
Create a culture of exceptional service
Delighting Customers for Call Centers
Create a Culture of Exceptional Service by Phone and Email
Diversity MadeSimple by Root™
Leverage the power of diversity with your workforce
Dress Rehearsal
Boost team skills with a complex challenge
Driving Business Results
Develop sales managers as strategic resources
E-tools for Real Learning
Web-based tools for maximizing performance
Ensemble
Manage high-performance teams
Expand The Pie
Maximize negotiation value by creating positive outcomes
for all parties
Field Coaching
Strategic and tactical coaching
Financial Fluency
Sell the financial impact of your offerings
Focused Coaching
Increase productivity, reduce turnover and develop
collaborative relationships
Getting to the Heart of Customer Service™
Increase customer satisfaction and loyalty
Getting to the Heart of E-mail Communication™
Communicate professionally with e-mail
Getting to the Heart of Field Service™
Increase customer satisfaction and first-time resolution
Getting to the Heart of Technical Support™
Increase customer satisfaction and first-time resolution
Getting to the Heart of Telephone Sales™
Prospect, sell, and manage accounts by phone
Gold of the Desert Kings™
Learn to reach goals as a team
High Impact Learning System®
Link Your Training Investment Directly to Business Results
The HR Chally Group
Success CAN be predicted
ICON Negotiation Approach
Use online technology to master key negotiation fundamentals
The InsideOut™Advantage
Use a coaching approach that helps workers want to change
Inspiration
360° feedback online
Interplay
Successfully Manage the Forces That Drive Success
Journey Home™
Boost team collaboration
Just Negotiate®
Master the art of negotiating with clients
Leadership Essentials
Install the foundations of successful supervisory leadership
Livon
Create a consistent sales and marketing message
Leveraging The Consultative Approach®
Master the art of creating top-tier consultative relationships
Lord Devon’s Demise™
Discover the elements of great communication
Making It Happen™
Lead your contact center staff to peak performance
Managing Successful Projects
Build real-world skills that deliver great project results
Managing Value
Develop high-impact account plans
Mentoring
Help seasoned performers and promising talent grow
Mind of the Customer
Align with customers’ values
Navigating Through Change
Prosper amid continual change
Negotiating Value
Achieve success by negotiating the multiple dimensions of value
No More Cold Calling™
Build sales through better referrals
Pepulator - The Negotiation Paradox
Get Your Group Fired Up About Negotiating
Performer
Accelerate personal growth
PLANET X™
Blast off sales meetings
The Power of 3
Master the art of persuasion by applying three different perspectives
Producing Value
Develop high-impact sales plans
Promises, Promises!™
Boost interdependent teamwork
Pumping the Colors®
Develop high-performing teams
Raise Your Game
Take your powerful negotiating skills to the next level
Rattlesnake Canyon™
Understand the value of establishing strong partnerships
Real Time
Maximize New Sales Strategies and Skills
Resolve Your Conflicts
Reduce conflict, increase cooperation
Sales—The Other Side of Service™
Increase revenue through cross-selling and up-selling
SalesAbility II
Use a sales approach based on the buyer’s process
SalesTEAM
Mobilize new sales strategies and skills
Sarbanes-Oxley: Compliance and Internal Controls!
Ensure individuals at the grass roots of your organization are
on the same page as management and implementation teams
in complying with the Sarbanes-Oxley Act
Service Sells!
Make Selling a Part of Every Service Contact
Strategic Selling Simulation
Act strategically to expand and broaden sales relationships
Supply Chain Management Overview
Sell Supply Chain Business Issue Solutions to C-Level Executives
Symphony
Orchestrate peak performance
Symphony Team Kit
Create alignment with your business strategy
Tango
Manage your intangible assets
Team Power
Build high-performance teams
Tempo
Develop the managerial insight and ability to orchestrate change
The Ultimate Sales Manager Simulation
Enhance sales relationships at multiple levels
Value-Added Negotiating
Learn win-win negotiation skills
Value-Driven Selling
Understand and sell concrete value to customers
Value Selling Skills
Become a value partner to customers
Values: Team Kit
Build Strong Team Foundations
Winning With Service
Create successful service interactions with customers of all types
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