Advantage Performance Group

	SALES & SERVICE:
		Products
		Services
		Library

	LEADERSHIP & MANAGEMENT:
		Products
		Services
		Library

	TEAM & INDIVIDUAL:
		Products
		Services
		Library

Applause
Create an Ongoing Appraisal Process


	Audience Supervisors, managers, and (as appropriate) the individuals they appraise and develop. Applause is particularly powerful as a follow-on to the Symphony program. Users Include: CNET, Pioneer Electronics.

Program Benefits
Applause, from The Real Learning Company, broadens the appraisal process by helping supervisors and managers integrate staff performance development into year-round objectives and goals. In an experiential workshop, participants learn that preparing for, observing, coaching, and formally evaluating an individual’s performance is an ongoing process, not an event. After completing Applause, supervisors and managers are able to:

improve individual and team performance
integrate performance management into daily management activities
connect with individual performers on a collaborative basis, communicating effectively, trading ideas, and working towards common success
identify and close current performance gaps

Program Description
During Applause, supervisors and managers work in groups around a learning map that displays a concert stage—a metaphor for exploring the relationship between manager (conductor) and performer (first chair). Participants refer to steps in the process as they work together to achieve their goals. By examining personal interactions before, during, and after the concert performances, participants recognize the importance of each step in the continuous performance appraisal process, from communicating initial expectations through the appraisal interview.

As the workshop continues, participant pairs trade off as “leader” or “performer” to practice appraisal communication from both points of view. They analyze key performance issues presented in challenging case scenarios. Participants listen to and evaluate audiotaped appraisal meeting vignettes in which managers and performers discuss performance expectations and results.

Implementation/Customization
Applause is offered as a half-day focused module. Performance issue scenarios and audiotaped vignettes can be customized to your company’s appraisal system and current performance challenges.

Applause is part of Real Learning’s Performance Mastery System, a suite of integrated products, tools, and processes designed to create sustained alignment and engagement.

Learn more about orchestrating performance using the Real Learning Company Performance Mastery System by reviewing Symphony.

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