Advantage Sales and Service Excellence - sales training, coaching and management

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Sales & Service Excellence

Sales Management Products
Sales Coaching Products
Service Training Products
All Sales & Services Products

Sales Management Products
Great sales systems drive successful sales behaviors, and at the core of every system are sales management practices that make the difference between a rogue organization and an elegant, winning sales team.

Advancing Client Interactions
  Boost your ability to interact effectively "in the moment"
Best Match
  Make the best sales candidate match possible
C-Level Selling (Decision Base®)
  Develop lucrative selling relationships with C-Level Executives
Custom Strategic Simulations (Computer Simulation)
  Experience the strategic issues you currently face
  by making decisions in a simulated leadership environment
Driving Business Results
  Develop sales managers as strategic resources
Leadership Essentials
  Install the foundations of successful supervisory leadership
Managing Value
  Develop high-impact account plans
Mentoring
  Help Seasoned Performers and Promising Talent Grow
Producing Value
  Develop high-impact sales plans
SalesTEAM
  Maximize team-based selling
Supply Chain Management Overview
  Sell Supply Chain Business Issue Solutions to C-Level Executives
The Ultimate Sales Manager Simulation
  Enhance sales relationships at multiple levels

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Sales Coaching Products
Sales coaching is one of the most crucial—and overlooked—aspects of sales success. Bring the power of coaching to every member of your sales organization.

	Coaching for Sales Effectiveness™ Coach to develop strong selling skills Conductor Build a world-class coaching culture Field Coaching Strategic and tactical coaching The InsideOut™Advantage Use a coaching approach that helps workers want to change
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Sales Training Products
Whether helping you prospect, plan your next sales call or sales meeting, close a major sales opportunity, or negotiate with difficult buyers, we have the right sales training for your situation.

The Advantage Way^sm System
Link your training investment directly to business results

Aligning Value™
Communicate the value of products and services to the executive buyer

Business Acumen Series (Board Simulation)
Gain a deeper understanding of your business,
your impact, and your role in improving business results

Building Value
Deliver value to the executive level

C-Level Selling (Decision Base®)
Develop lucrative selling relationships with C-Level Executives

Communicating Value
Master powerful, interactive, high-level communication skills

Consultative Selling for Consultants
Maximize business opportunities with current clients

Customer Understanding Series (Board Simulation)
  "Walk a mile in your customer's shoes" to gain insights
  about your customer's business and how to increase
  the value of your offerings

Financial Fluency
Sell the financial impact of your offerings

Getting to the Heart of E-mail Communication™
Communicate professionally with e-mail

Getting to the Heart of Telephone Sales™
Prospect, sell, and manage accounts by phone

Gold of the Desert Kings™
Learn to reach goals as a team

The HR Chally Group
Success CAN be predicted

ICON Negotiation Approach
Use online technology to master key negotiation fundamentals

Just Negotiate®
Master the art of negotiating with clients

Livon
Create a consistent sales and marketing message

Managing Value
Develop high-impact account plans

Mind of the Customer
Align with customers’ values

Negotiating Value
Achieve success by negotiating the multiple dimensions of value

No More Cold Calling™
Build sales through better referrals

Pepulator - The Negotiation Paradox
Get Your Group Fired Up About Negotiating

Performer
Accelerate personal growth

PLANET X™
Blast off sales meetings

Raise Your Game
Take your powerful negotiating skills to the next level

Rattlesnake Canyon™
Understand the value of establishing strong partnerships

Real Time
Maximize New Sales Strategies and Skills

Sales—The Other Side of Service™
Increase revenue through cross-selling and up-selling

SalesAbility II
Use a sales approach based on the buyer’s process

SalesTEAM
Maximize team-based selling

Sarbanes-Oxley: Compliance and Internal Controls!
  Ensure individuals at the grass roots of your organization are
  on the same page as management and implementation teams
  in complying with the Sarbanes-Oxley Act

Service Sells!
Make Selling a Part of Every Service Contact

Strategic Selling Simulation
Act strategically to expand and broaden sales relationships

Value-Added Negotiating
Learn win-win negotiation skills

Value-Driven Selling
Understand and sell concrete value to customers

Value Selling Skills
Become a value partner to customers

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Service Training Products
When employees create superlative customer relationships, your bottom line reaps the benefits as you build crucial customer loyalty with outstanding service.

Business Acumen Series (Board Simulation)
  Gain a deeper understanding of your business,
  your impact, and your role in improving business results
Creating CEOs
  Create service providers who “own” the customer experience
Creating CEOs for Call Centers
  Create skilled phone and email “Customer Experience Owners”
Customer Mindsets
  Master your understanding of how customers think
  about their business and make decisions
Customer Understanding Series (Board Simulation)
  "Walk a mile in your customer's shoes" to gain insights
  about your customer's business and how to increase
  the value of your offerings
Delighting Customers
  Create a culture of exceptional service
Delighting Customers for Call Centers
  Create a Culture of Exceptional Service by Phone and Email
Getting to the Heart of Customer Service™
  Increase customer satisfaction and loyalty
Getting to the Heart of Field Service™
  Increase customer satisfaction and first-time resolution
Getting to the Heart of Technical Support™
  Increase customer satisfaction and first-time resolution
The HR Chally Group
  Success CAN be predicted
Service Sells!
  Make Selling a Part of Every Service Contact
Winning With Service
  Create successful service interactions with customers of all types

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All Sales & Service Excellence Products


	Advancing Client Interactions Boost your ability to interact effectively "in the moment" The Advantage Way^sm System Link your training investment directly to business results Aligning Value™ Communicate the value of products and services to the executive buyer Best Match Make the best sales candidate match possible Building Value Deliver value to the executive level Business Acumen Series (Board Simulation) Gain a deeper understanding of your business, your impact, and your role in improving business results C-Level Selling (Decision Base®) Develop lucrative selling relationships Coaching for Sales Effectiveness™ Coach to develop strong selling skills Communicating Value Master powerful, interactive, high-level communication skills Conductor Build a world-class coaching culture Consultative Selling for Consultants Maximize business opportunities with current clients Creating CEOs Create service providers who “own” the customer experience Creating CEOs for Call Centers Create skilled phone and email “Customer Experience Owners” Customer Mindsets Master your understanding of how customers think about their business and make decisions Custom Strategic Simulations (Computer Simulation) Experience the strategic issues you currently face by making decisions in a simulated leadership environment Customer Understanding Series (Board Simulation) "Walk a mile in your customer's shoes" to gain insights about your customer's business and how to increase the value of your offerings Delighting Customers Create a culture of exceptional service Delighting Customers for Call Centers Create a Culture of Exceptional Service by Phone and Email Driving Business Results Develop sales managers as strategic resources Field Coaching Strategic and tactical coaching Financial Fluency Sell the financial impact of your offerings Getting to the Heart of Customer Service™ Increase customer satisfaction and loyalty Getting to the Heart of E-mail Communication™ Communicate professionally with e-mail Getting to the Heart of Field Service™ Increase customer satisfaction and first-time resolution Getting to the Heart of Technical Support™ Increase customer satisfaction and first-time resolution Getting to the Heart of Telephone Sales™ Prospect, sell, and manage accounts by phone Gold of the Desert Kings™ Learn to reach goals as a team The HR Chally Group Success CAN be predicted ICON Negotiation Approach Use online technology to master key negotiation fundamentals The InsideOut™Advantage Use a coaching approach that helps workers want to change Just Negotiate® Master the art of negotiating with clients Leadership Essentials Install the foundations of successful supervisory leadership Livon Create a consistent sales and marketing message Managing Value Develop high-impact account plans Mentoring Help Seasoned Performers and Promising Talent Grow Mind of the Customer Align with customers’ values No More Cold Calling™ Build sales through better referrals Pepulator - The Negotiation Paradox Get Your Group Fired Up About Negotiating Performer Accelerate personal growth PLANET X™ Blast off sales meetings Producing Value Develop high-impact sales plans Raise Your Game Take your powerful negotiating skills to the next level Rattlesnake Canyon™ Understand the value of establishing strong partnerships Real Time Maximize New Sales Strategies and Skills Sales—The Other Side of Service™ Increase revenue through cross-selling and up-selling SalesAbility II Use a sales approach based on the buyer’s process SalesTEAM Maximize team-based selling Sarbanes-Oxley: Compliance and Internal Controls! Ensure individuals at the grass roots of your organization are on the same page as management and implementation teams in complying with the Sarbanes-Oxley Act Service Sells! Make Selling a Part of Every Service Contact Strategic Selling Simulation Act strategically to expand and broaden sales relationships Supply Chain Management Overview Sell Supply Chain Business Issue Solutions to C-Level Executives The Ultimate Sales Manager Simulation Enhance sales relationships at multiple levels Value-Added Negotiating Learn win-win negotiation skills Value-Driven Selling Understand and sell concrete value to customers Value Selling Skills Become a value partner to customers Winning With Service Create successful service interactions with customers of all types
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So many choices! Contact us today and let our experts help you find just the product to meet your needs.

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