The Power of Customer Service
The Unvarnished Story of How One Organization's Commitment to Create "Customers For Life" Catapulted it to #1
Brent Hill To Share Details of Pardee Homes'
Journey to Customer Service Leadership
Friday, Sept. 10, 2010
9:00 am - 12:00 pm
Hyatt Regency Orange County
11999 Harbor Blvd., Anaheim/Garden Grove CA 92840

A-Game Selling
in a forever changed market
You are invited to join us for an invitation-only, privately hosted breakfast event.
Leveraging the New "Seascape"
Agile sales organizations have opportunities to accelerate top-line revenue growth via a renewed commitment to re-engaging, re-tooling, and reengineering their sales teams. "Back to basics" strategies are akin to rearranging the deck chairs on the Titanic-a losing proposition to effectively leapfrog the competition. New skill sets are requisite for sellers to create meaningful business impact within customer organizations that now leverage cross-functional buying committees who demand a demonstrable return on investment.
New Session in Florida:
Wednesday, September 29, 2010
Tower Club, One Financial Plaza, 100 SE 3rd Avenue
Fort Lauderdale, FL 33394

An invitation to attend the BTS
Hospital Business Acumen Simulation
BTS Inc., the worldwide leader in business learning simulations will present an exclusive "deminar " workshop.
As a participant in this session, you will be part of an "executive team" and faced with relevant and critical business challenges as you strive to maximize operating margins, and patient satisfaction. You will walk away with key concepts and application tools to use and apply for immediate impact in your organization.
- October 5th 2010
- 8:30 am – 3:00 pm
- Hosted Location:
The Clark Graduate Management Center,
333 Turnpike Rd, Southborough MA 01772
RSVP Now!


Smart companies accelerate through tough times – and come out ahead. They understand that recessions open a crucial window of sales opportunity. They act quickly to employ hard-charging strategies that power up their sales engine. They stabilize, develop, and grow their business while the competition remains off-balance and stalled.
Join the elite ranks of those companies that will thrive through 2010 and beyond. Attend or arrange a replay of our complimentary Sales Leadership and Organizational Change Webcast Series and discover world-class strategies for thriving in today’s tumultuous business environment.
Replays available by request:

Learn about The Advantage WaySM
- Complimentary Web Briefing
Courageous Training:
Bold Actions for Business Results
Next briefing date TBA
More Info
- AGC of America Conference
Scottsdale, AZ
October 18-19, 2010
Courageous Training:
Guaranteed Business Results from Training
Tim Mooney and Bob Hill
Advantage Performance Group

1-Day Workshops
Ongoing dates
- The InsideOut Advantage Coaching Workshops
Learn world-class coaching skills during 1-day InsideOut workshops. Hosted by InsideOut Development.
- Enroll Now!
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