“No. 1 Best Company to Work For”
Advantage client Edward Jones has provided leaders with a new language and structure for success. They've also ranked No. 1 on Fortune Magazine’s 2002 list of the 100 Best Companies to Work For. Read the story.

BMW Delivers World-Class Service
BMW Financial Services already had a strong service culture when Learning and Development Consulting Manager Chuck Hickman sought a way to help clarify and define it. Read the story.

Busting Sales Myths
Neil Rackham spent 12 years doing sales research. During "Project Sigma," Neil and his team of researchers observed 35,000 sales calls in 23 countries, and the project findings challenged the most cherished myths in the business. Read the story.

Moving the Boulder of Change
How do you really change workplace behavior? The key is not a single training session—trying to move the boulder of change up a hill by simply leaning and pushing—but a sequence of blended events or experiences that enable you to apply the required force and keep the boulder moving once it crests the top of the hill. Read the story.

Documentum Stays Focused on Developing Leaders
Documentum, a leader in the highly competitive enterprise content management arena, has remained committed to supporting great people and developing their ability to lead—even as other firms in its industry were felled by a down economy. Read the story.

Customer Pressure? Just Negotiate
What do you do when large and longtime customers pressure you to drop your price, or try to take advantage of your valuable relationship for other short-term, shortsighted gains? Read the story.

> Complete newsletter
in printer-friendly PDF