Impact Lab

“Impact Players are the difference-makers in every organization—the ones who step up and do the job that’s needed.”
– Liz Wiseman

AI is accelerating how work gets done. But it’s also exposing a deeper gap: Many people are still unclear on what work actually matters most.

That’s where Liz Wiseman’s research feels especially relevant. Impact Players—her bestselling follow-up to Multipliers—highlights those who don’t just do their job, they step into ambiguity and take responsibility for the job that’s needed.

That idea comes to life in Impact Lab, a new learning experience from Harness Intelligence and The Wiseman Group. The work builds on a familiar lineage—many will remember the Multipliers simulation Jim Perry helped bring to life during his time at BTS. He’s continued that work here, partnering with Harness Intelligence co-founder Richard Hodge, to bring Wiseman’s groundbreaking ideas into today’s AI-enabled workplace.

Participants clarify their “real job,” surface the pressures that hold them back, and build simple, practical ways to contribute more—supported by AI agents they create themselves on your AI platform. (See our 1-page overview.)

For talent leaders, the takeaway is straightforward: Don’t just train people on AI. Help them rethink their role and use technology in service of what matters most. If you’re curious how this could show up in your organization, contact us or connect with your Advantage partner to explore more.

Because doing more work isn’t the goal—doing the right work is.

One great thing for 05.05.26 – Liz Wiseman’s Impact Players keynote