Whether you’re trying to recruit the Right People for your sales team or for another function in your organization, beware of bias. Bias will only hinder your ability to put the right person in the right role.
In his HBR blog, Roger Martin explains that his firm’s recruiting philosophy used to be – simply – to hire the smartest people. The recruiters even had an embarrassingly obnoxious (says Martin) catchphrase, “stupid is forever.” Then Martin learned why a super-smart bias wasn’t the right approach to talent management:
Chris Argyris’ “Teaching Smart People How To Learn” utterly changed the way I thought about management. It didn’t just give me a somewhat different view; it convinced me of the exact opposite of what I had believed before I’d read it. That’s a heck of a lot of influence for 10 and a half pages!
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