HELPING SELLERS SELL
A prescription for success
More than 800 of our account managers attended the training over a 3-year period.
As a result, we have seen many positive business impacts including increases in customer satisfaction and long-term relationships, script counts and sales, healthcare provider engagement, and account manager focus ...
AN ADVANTAGE CUSTOMER STORY
Increasing both customer value and sales talent retention with one program
Account managers who have gone through the program tell us that they are getting access to physicians who wouldn’t talk to them in the past.
Physicians are taking account managers more seriously, spending more quality time with them, and having deeper conversations about practice goals and desired patient outcomes.
Rather than just reading a marketing script, account managers now have the skills necessary to have genuine, value-based conversations with customers and apply the training in a meaningful way.
Many of our account managers have exceeded sales goals every month since attending training.
For the first time ever, I walked out of a training session with something that was going to improve my career. I was ready to go home and implement what I learned."
– Pharmaceutical Account Manager